We ship all our orders within 10 Business days from the date of order confirmation

Please email us at contact@nidzign.com within 14 days of receiving your order. Please include your order number and the reason for the exchange in your email.

NOTE: Please ensure that you record a video before opening the package to verify the condition of the product. If the product is damaged or there is an error on our part, we can send a replacement. The customer must provide clear evidence of the claim, such as a video.

Thank you for supporting our products.